Cancellation policy

MAD MAG — Monthly Art Mail Club

MAD MAG is a monthly art mail club by Zoé Mad. Each edition is thoughtfully created and sent from our studio in Germany.

Monthly Subscription — €11/month

Your subscription renews automatically each month, and your payment method is charged according to your subscription’s billing schedule.

You can cancel your monthly subscription at any time through your customer account or by contacting us at madmag@itszoemad.com.

Cancellation stops future subscription renewals. Orders already paid for remain subject to our applicable cancellation and withdrawal terms.

Annual Subscription — €111/year

The annual membership is a prepaid subscription covering 12 monthly MAD MAG editions.

You pay €111 once at checkout. Your membership does not automatically renew and ends after the 12 included editions have been fulfilled.

You may contact us at any time if you wish to stop future deliveries. Any refund request will be handled in accordance with your applicable statutory rights and our refund policy.

Monthly Order Deadline & Shipping

Each monthly edition is scheduled to ship on the 15th of the month.

Orders placed by the 11th are intended for that month’s edition. Orders placed after the 11th begin with the following month’s edition.

Delivery times vary depending on the destination country.

Managing Your Subscription

You can manage your subscription through the link provided in your subscription emails or contact us directly:

madmag@itszoemad.com

Statutory Withdrawal Rights

Nothing in this policy limits any mandatory consumer rights, including applicable statutory withdrawal rights under German and EU law. Further information is provided in our Return & Refund Policy.